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Frequently Asked Questions

The Online Ballot Replacement System is a website that allows voters to electronically submit a request for a replacement ballot.

You must be an active registered voter who was mailed a ballot, but who lost, damaged, spoiled, or did not receive a ballot for this election.

Replacement ballot packets will be sent by mail for any approved request received by October 29, 2020.

Beginning October 30, 2020, you must pick up your replacement ballot at either the Honolulu Hale or Kapolei Hale Voter Service Centers.

According to HRS §15-13.5(1), a voter who deposits their ballot in the mail is considered to have cast their ballot and is not eligible for a replacement ballot.

No. Please go to to register to vote online. You will need a valid Hawaii Driver License or Hawaii State Identification Card number to use that website.

All communication regarding your ballot replacement request will be conducted via email. If you do not have a valid email, or if you prefer to speak with election staff, call our office at (808)768-3800 to request a replacement ballot.

No. Cross out the incorrect signature with a single line and sign above or below the signature space.

Your ballot will be accepted without a secrecy sleeve. No ballot replacement is necessary.

Contact Us

The Honolulu Elections Division
(808) 768-3800
(808) 768-3835

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